Fastreel Support Center

FAQ

Check out this page – chances are you’ll find the answer to your question here.

Ask a Question

If you couldn’t find the answer to your question or you have any problems with the program, feel free to write to us.

Leave Feedback

Share your ideas for improving Fastreel or give us your feedback on using the program.

Cancel Subscription

On the Paddle page, select “Product / Technical Support” from the menu and fill out the form. You’ll receive a reply within 24 hours.

Popular Questions

What’s the difference between plans?

Whether you choose the Free plan, the Single Premium plan, or the Unlimited Premium plan, all three let you use all the editing features in Fastreel and download the final video.

However, there are differences in export options:

  • Free – your video will be saved with a watermark.
  • Single Premium – you can use one tool or template and save the result in high quality without a watermark. You’ll pay only once. To save a Premium video made in another tool or template, you will need to purchase an additional Single Premium plan or subscribe to the Unlimited Premium plan.
  • Unlimited Premium – you can use all the tools and templates and save as many videos as you want in high quality without a watermark. You can choose whether to pay month by month or for a full year and get a discount.
Will my subscription renew automatically?

For the Unlimited Premium plan, you’ll be billed monthly or yearly depending on the subscription type you’ve chosen.

How do I cancel my subscription?

To cancel your subscription, please visit the Paddle technical support page, select ‘Product / Technical Support’ from the list, and fill out the required fields. You will receive a reply within 24 hours.

Go to the Paddle technical support page

Feedback Form

Please tell us which features you would like us to add to Fastreel or share your experience of using it.